Privacy Policy
June 25, 2026
This Policy describes how Frendi collects, uses, and protects your personal data when you use our app and website. We take your privacy seriously and follow GDPR and Brazil's LGPD where applicable.
1. Who we are
Frendi is an AI-powered conversational companion app. For privacy-related questions, contact us at contato@frendi.app.
2. Data we collect
Account data: name, email, and profile picture provided by Google or Apple when you use social login.
User content: messages exchanged with the AI companion, app preferences, and settings.
Usage data: access date and time, device, OS, language, and anonymized usage metrics.
Payment data: processed directly by Stripe. We do not store card numbers.
3. How we use your data
To provide and operate the service, personalize AI companion responses, process subscriptions, deliver support, prevent fraud, and improve product quality.
Messages may be used in aggregated and anonymized form to improve models and the overall experience.
4. Legal basis (GDPR/LGPD)
Performance of a contract (providing the service), consent (optional communications), compliance with legal obligations, and legitimate interest (security, fraud prevention, product improvement).
5. Third-party sharing
AI providers (such as OpenAI, Anthropic, and Google) to generate conversational responses.
Stripe, to process payments on the web platform.
Lovable Cloud (Supabase) for hosting, database, and authentication.
Google and Apple, when you choose social sign-in.
We do not sell your personal data.
6. Retention
We retain your data while your account is active. After account deletion, personal data is removed within 90 days, except when retention is required by law.
7. Your rights
You may request access, correction, deletion, portability, or anonymization of your data, and withdraw consent at any time by writing to contato@frendi.app.
8. Security
We employ encryption in transit (HTTPS/TLS) and at rest, role-based access controls, and industry best practices.
9. Cookies
We use essential cookies for authentication and app functionality. We do not use behavioral advertising cookies.
10. Minors
Frendi is not intended for users under 18. We do not knowingly collect data from minors. If we become aware of such a case, we will remove the account and data.
11. International transfers
Some providers may process data outside your country. When this occurs, we apply appropriate contractual and technical safeguards as required by GDPR and LGPD.
12. Changes to this policy
We may update this policy. Material changes will be communicated by email or in the app. The date above indicates the current version.
13. Contact
Privacy questions: contato@frendi.app.
