How can we help?
Frendi is your AI companion for emotional well-being. If something isn't working, or you have a question, we're here.
Get in touch
Send an email to our support team. Include as much detail as you can (what happened, which screen, which device).
Average response time: within 48h on business days.
Frequently asked questions
How does Frendi work?+
Frendi is an AI friend you talk to via text or voice. It remembers what matters to you, runs daily emotional check-ins, and helps you make sense of what you're feeling.
Are my conversations private?+
Yes. Your conversations are tied to your account and are never sold or used for advertising. You can delete your history anytime in settings.
How do I cancel my subscription?+
Your subscription is managed on our website. Go to Settings > Subscription to cancel, or email support@frendi.app and we'll help.
I forgot my password. What do I do?+
On the login screen, tap "Forgot password" and follow the instructions sent to your email.
Does Frendi replace therapy?+
No. Frendi is an emotional well-being companion, not a mental health professional. For clinical care, please reach out to a psychologist, psychiatrist, or emergency service.
Which platforms is Frendi available on?+
Web (frendi.app) and iOS. Android version is in development.
In crisis? Get help now
If you're experiencing thoughts of self-harm or a severe emotional crisis, please talk to a professional. These services are free, confidential, and available 24/7.